Introducing Paperless Delivery, through the AFM Portal
We're excited to share a new feature that gives you more control over how you receive your insurance documents: paperless delivery through the AFM Portal.
Starting now, you can choose to receive your policy documents—like renewals, changes, and invoices—electronically, by mail, or a combination of both. And the best part? You're in complete control. Each policy can have its own preference, so you can customize what works best for you.
Why Go Paperless?
Going paperless isn't just about cutting down on clutter (though that's a nice bonus). It's about making your life easier:
✓ Instant access – Documents are available as soon as they're ready, no waiting for the mail
✓ Anytime, anywhere – View your documents from your phone, tablet, or computer whenever you need them
✓ Stay organized – All your policy documents in one secure place
✓ Never miss a thing – Get an email notification when a new document is available
✓ Environmentally friendly – Reduce paper waste while staying connected
New to the AFM Portal?
If you're not already using the AFM Portal, now's a great time to get started. The portal is your 24/7 hub for everything insurance-related.
What You Can Do:
- View all your policies, renewals, and invoices in one place
- Start a claim anytime, from anywhere
- Find your agent's contact information quickly
- Make payments online
- Download important documents like your liability slip or declarations page
Getting started is easy: just fill out our signup form, and our team will sync your policies and send you instructions to set your password.
Sign-up For the Portal
Frequently Asked Questions
Can I change my delivery preference later?
Yes! You have full control and can update your preferences anytime through the Paperless tab in your portal. You can also choose different delivery methods for different policies—whatever works best for you.
What if I'm not tech-savvy?
No worries at all. The portal is designed to be simple and user-friendly. Plus, your agent is always available to walk you through it, and our team is here to help. If you run into any technical issues, just email us at PortalAdmin@ayrmutual.com.
What happens if I forget my password?
Just click the "Forgot Password" link on the login page, and we'll send you an email with instructions to reset it in minutes.
Will I still get paper documents if I need them?
Absolutely. You're in control. Choose paperless for some policies and paper for others, or stick with all paper if that's what you prefer. It's entirely up to you.
Can I make changes to my policy through the portal?
While you can't make changes directly, you can send a message to your agent right from the portal to request updates. Once your agent processes the change, the updated documents will be available in your portal.
Is the portal secure?
Yes. Your information is protected with secure login credentials, and you're the only one who can access your account.
Ready to Get Started?
Already a portal user? Just log in and set your delivery preferences today.
Not signed up yet? Create your account here and start enjoying the convenience of having your insurance information at your fingertips.
Questions?
Give us a call at 1-800-265-8792—we're always happy to help.
Thanks for choosing AFM. We're always working to make your experience more secure, sustainable, and simple.