Privacy Statement and Commitment of Confidentiality

Ayr Farmers Mutual Insurance Company is committed to providing our policyholder members appropriate insurance coverage. To do that, our policyholders provide us with certain personal information. We have always taken seriously our responsibility to protect and keep confidential the information you share with us.

You provide personal information to us when you purchase insurance and sometimes at the time of a claim. By sharing this information with us, we assume your consent for our Company to use this information appropriately - that is, rating and issuing your policy and settling claims in a fair and expedient manner. We do not share your information with organizations outside of our member companies that would use it to contact you about their own products or services.

We may also use the information as required to provide you with ongoing service; to help us understand our policyholder members’ needs better; to develop, enhance, market or provide insurance products and services; and to meet our legal and regulatory requirements under the Insurance Act and other statutes.

Access to your personal information is restricted to those employees and independent representatives who need it to do their jobs. These individuals may only use the information in the files for work-related purposes. This expectation is clearly understood. We’ve also established physical and electronic safeguards, along with the proper processes, to protect customer information from unauthorized access or use.

As a member of Ayr Farmers Mutual you may access the personal information contained in your file. You can ask that information be corrected or amended, or that obsolete information be deleted.

For more information about our privacy policies and procedures, please read Ayr Farmers Mutual Insurance Company Privacy Code or contact our Privacy Officer.

Fair Treatment of Customers Policy

Ayr Farmers Mutual places the interest of our Policyholders (Customers) at the forefront of all our actions and directions as an organization. To view our "Fair Treatment of Customers Policy" click here.

For more information, please contact our Privacy Officer, Jerrod Boyse, by calling toll-free 1 800 265 8792 ext. 376.


BLOG POSTS

COVID-19 Notification

Wednesday, December 23, 2020

COVID-19 UPDATE: December 23, 2020 To our valued Policyholders, We continue to work at providing you the same level of service you have become accustomed to as we navigate 2020/2021 together.  At this ... Read more

Community Wellness Donation Project

Monday, October 26, 2020

We have 50,000 reasons to smile! Community is the reason Ayr Farmers Mutual exists today. A group of farmers assembled over 125 years ago to protect each other from financial losses caused by fire. ... Read more

Loss Prevention Checklist for Temporarily Unoccupied Buildings

Tuesday, April 21, 2020

This post is intended to provide you with Loss Prevention checklists to protect your temporarily unoccupied building(s) which have been ordered to close during the COVID-19 Pandemic. We have also provided a Checklist to ... Read more